comparing print hardware purchasing
Businesses have to make a lot of long term decisions on how to equip workers with the tools and hardware needed to do their jobs. Should they head out to a local retail store or turn to a dealer? The table below compares the two:
BUYING FROM A RETAILER | BUYING FROM A DEALER |
Large selections of brands are available for purchase directly from a retail store or online. Buyer receives almost no advice on their purchase. | Buyer receives consultative advice from industry experts. Salesperson works to find the best solution to fit the business' specific needs. |
Purchase does not include assembly, initial drivers, software setup, or connection to the company network. | Purchase includes assembly, necessary drivers, software installation, secure device installation, connection to company network, and user training. |
Customer is responsible for the setup of all security configurations. | Post-purchase support includes the proper setup of security configurations and features. |
The total cost ownership may vary due to additional supplies (i.e. toner) and future maintenance fees. | Dealers offer managed print services (MPS) to provide a predictable monthly total cost, including proactive service maintenance and supplies. |
Beneficial for a one-time purchase. Bulk orders only work if the same model is being purchased. | Suitable for individual or bulk purchases. Dealers can often work out bulk pricing involving a variety of different machines. |
Limited local support may involve a series of emails, multiple phone calls, and complicated online form submissions for you to manage. | Most local dealerships have service technicians who can respond to a service call within 24 hours. |
The choice is clear! The benefits of buying from a dealer like GFI Digital are unmatched by retailers. To learn more about obtaining print hardware for your business, contact us.
Source: Sharp