MANAGED NETWORK SERVICES
WHAT IS MANAGED NETWORK SERVICES?
Managed Network Service programs range from enterprise-level IT support to supplying a completely outsourced IT department and virtual CIO. At GFI Digital, our team of technology experts will create a customized solution and provide help desk service and 24/7 monitoring to ensure network uptime. Managed Network Services allow you to focus on running your business, not your technology.
Managed Network Customers can reach our team of Engineers in 3 ways:
1. Locate this Icon at the Bottom
of your screen then Click on it &
Select "Create Service Ticket".
2. Email digitalnethelp@gfidigital.com
3. Call Support Line 1.877.434.0012 & Select option 5
Using the Helpdesk app is the most efficient way:
IT OPERATIONS AS A SERVICE
GFI Digital is your outsourced CIO and trusted resource for all things IT. Our expert consultants create an overall business strategy that allows technology to overcome your business challenges to ultimately save you time and money.
GFI Digital’s off-site data recovery service is used to backup a snapshot of your entire database to a cloud-based, secure and redundant co-location. Through an automated process, our engineers can quickly recover and restore your data, even when recovering to a dissimilar system. Let GFI Digital give you peace of mind by backing up changes to your critical data throughout the day.
HELP DESK
The backbone of GFI Digital’s unique Managed Network Services support is our Help Desk housed within our Network Operation Center (NOC). To manage and maintain technology, almost all large organizations have a NOC that contains help desk professionals using the latest advanced technology to manage IT resources and devices.
However, most small and medium size businesses cannot afford to acquire such technology or staff it with the required professionals. Since GFI Digital currently manages over 10,000 devices, we made the investment for you and make it available to your business within minutes, guaranteed.
With our live help desk, you will speak with a local network engineer at GFI Digital’s Network Operating Center. Our engineers can take remote control of your workstation to diagnose and repair your computer issue instantly while you watch. In most instances, your issues are solved in minutes.
SECURE OFF-SITE BACKUP
MANAGED SECURITY
(Endpoints & Servers Firewall)
Only the most sophisticated anti-malware techniques can detect and remove malicious programs such as viruses, worms, Trojans, rootkits, dialers, spyware, and malware that are constantly evolving and becoming harder to find and remove from your computer. MNS services are updated regularly to quickly detect, destroy and prevent malware.
EMAIL SPAM FILTERING
Our award-winning hosted spam filtering will block spam, viruses, phishing schemes, offensive content, hacking attacks, and other threats. Spam is filtered before going to your network, keeping your on-site network resources from being impacted in any way. You can be assured of receiving all valid emails with the most accurate spam filtering possible.
“This company has been life changing for my family. I am blessed to work for such an amazing company. From the top down everyone works hard to be the best in the industry.”
-Tyler Beck, Sales Representative
