TESTIMONIALS

Midwest Transplant Network

Anthony Iezzi - Systems Support Analyst

About a year and a half ago, I was tasked with finding a new vendor to provide our copy and managed print services because the product we were currently using was anything but reliable and the service and support nowhere near acceptable for our needs. 

During the initial process, Kelly came out to evaluate our needs and draw up a proposal.  During this time she talked about all of the things that she as our rep would be doing to ensure that we were happy with the services provided as well as what made GFI Digital stand out from the competition.  

[GFI Digital] has been there any time I have asked and the service provided by the technicians has been everything she said it would be and more.  They always arrive quickly.  They almost always have the parts they need on their truck and always do a full check and clean of the machine while they are here.

 

As far as the machines go, we decided to go with the Sharp MFD’s and could not be happier with the decision.  Our staff love the quality of the devices and the fact that they are easy to use and are very reliable with amazing print quality all have helped us to do more with the machines, bringing several print jobs back in house which allows for faster turnaround, lower cost, and more flexibility.  Having used MFDs by other companies such as Lanier, Xerox, and HP, I can say that the Sharp machines can hold their own on all counts and I am confident that they were the right choice for us.

Thank you and your entire team for meeting expectations that I was not sure were possible to meet.

Emery Sapp & Sons

Justin Gay - Division Manager

In 2009 we switched our printers to GFI and they have been our exclusive provider for print management ever since. Not only do they take excellent care of us on a daily basis, when we moved to our new location there were many technology upgrades and logistical issues to consider. Andrea and Chris were able to transition our office seamlessly by keeping our previous location up and running while getting the printers in our new location delivered and connected. The superior customer service and response they provide allow us to concentrate on our core business and operate effectively and efficiently.

NEXTGEN RCM Services

Ben Tischler - Vice President

I have had a successful business partnership with GFI Digital for over 12 years.

In that time, GFI Digital has done an excellent job of maintaining my account and keeping my company up to date with technological advances. My company, NextGen RCM Services (formerly Healthcare Strategic Initiatives), started with copiers sourced from GFI Digital and has since migrated to multi-functional units that can scan, print, fax – including many other features.

Over the last five years, we have commenced to effectively utilize the Managed Print Services program. Currently, GFI Digital cares for our entire fleet of products from multi-functional equipment to all our printing devices, all the while being mindful to bring us great value in the process. GFI Digital has always provided prompt assistance from the service department, from administration, from their sales professionals.

GFI Digital has also done a wonderful job servicing our locations outside the St. Louis area. We look forward to many more years with them.

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