Local Service. Local Support.
Since 2017, GFI Digital has been Pros Elite 100’s #1 Servicing Dealer in the United States. We have been the ultimate differentiator in the Office Product Industry since 2004 and are the only dealer with this distinction in our markets.
Each year through an intensive auditing process GFI Digital is required to exceed benchmarked guidelines in order to maintain this certification:
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Factory trained service technicians supported by a highly trained and certified IT staff
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Technicians focused on equipment uptime
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1st call effectiveness and total call procedure
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Continuous audit in order to maintain Pro’s Elite Status
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Industries best emergency response time – 2.6 hours compared to 4 hours
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Higher technician to equipment ratio
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Company vehicles, fuel cards, cell phones, compensation, and on-hand inventory equipped with ADS Dispatch
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Support from State of Art Warehouse Distribution & Service Center
PROs ELITE 100 AWARD
Total Call Procedure
“They are always very fast in their services and informative. When our printer goes down at work I can usually call GFI and they have the problem fixed very quickly!”
-Leigha McKinney, customer
