Local Service. Local Support.

Since 2017, GFI Digital has been Pros Elite 100’s #1 Servicing Dealer in the United States.  We have been the ultimate differentiator in the Office Product Industry since 2004 and are the only dealer with this distinction in our markets.  

Each year through an intensive auditing process GFI Digital is required to exceed benchmarked guidelines in order to maintain this certification:

  • Factory trained service technicians supported by a highly trained and certified IT staff

  • Technicians focused on equipment uptime

    • 1st call effectiveness and total call procedure

    • Continuous audit in order to maintain Pro’s Elite Status

  • Industries best emergency response time – 2.6 hours compared to 4 hours

  • Higher technician to equipment ratio

  • Company vehicles, fuel cards, cell phones, compensation, and on-hand inventory equipped with ADS Dispatch

  • Support from State of Art Warehouse Distribution & Service Center

PROs ELITE 100 AWARD

“Yesterday I received a phone call from my service manager. He called to tell me that a new service vehicle arrived at the Central Illinois branch office and they were going to give it to me. Wow! I just wanted to relay my THANKS TO YOU! I'll be turning 62 next month and have never worked for an employer that truly cared so much for his employees. I am truly moved by this, will strive to work harder and smarter for this company and for the duration. 
 
- Bob Hawkins,GFI Digital Service Technician
LIFE AT GFI DIGITAL
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