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MANAGED PRINT SERVICES

WHAT ARE MANAGED PRINT SERVICES?

Managed Print Services from GFI Digital will provide an efficient, one-vendor solution for service, supplies, and usage volume reporting for printers & MFPs. You will achieve increased productivity and reduce the expense of print services by discovering the true total cost of ownership. Our analysts provide ongoing assessments of printer utilization for optimal cost efficiency.

 

Our main goals are to:

  • Optimize your current infrastructure

  • Manage your environment

  • Streamline your workflow

PRINTER FLEET ASSESSMENT

Our Printer Management Team will use a three-step process to create the perfect Managed Printer Fleet Program for you and your business.

Step 1: Collection

First, GFI Digital will determine the number of devices, determine where and how much you print.

Step 2: Verification

Next, GFI Digital will take the collected data to review and formulate a true cost of ownership based on past history as well as invoices for toner, parts, and labor.

Step 3: Presentation

GFI will present you with a detailed audit of your operating costs and a total cost of ownership for your printer fleet.

IMPLEMENTING A DIGITALMPS PROGRAM

Based on the information gathered, we will provide you with an implementation schedule, apply GFI Digital identification tags to each piece of equipment, and load fleet management software to provide ongoing support.

ONGOING MONITORING AND MANAGEMENT

Your fleet will be managed daily for service issues and automatic supply ordering. Additionally, our Help Desk is available for fast, remote support. To keep you informed, GFI Digital will provide a customized Quarterly Business Review which includes service history, managed inventory with monthly volumes, and an outline of previously reviewed corporate goals related to your current printing fleet.

How can our Help Desk Support You?


The GFI Digital Help Desk is here to help manage and maintain your printers and other IT.  Our Help Desk professionals will respond to any issue within a matter of minutes. You can access the Help Desk via our website, or call 877.434.0012 and our friendly dispatch team will assist you.

Total Call Procedure

Total Call Procedure

“I just wanted to share that I appreciated the prompt response from you and your technician... He got things taken care of and he was very friendly and courteous which is something that I truly appreciate and EXPECT from our vendors. I also appreciated your warm email! I know people don't mind sharing when things DO NOT go well and I think it is just as important to share when things GO WELL! “
 

-Debarah McFarland, City of Champaign, IL

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