Unified Communications
Business Phone Systems

A Smarter Way to Connect Your Teams,

Customers, and Technology

At GFI Digital, we understand the speed of business never slows down. That’s why we’ve launched a powerful Unified Communications (UCaaS) platform that transforms the way your teams collaborate—whether they’re in the office, remote, or on the go.

With GFI Digital’s UCaaS solutions, you get everything your business needs to stay connected: business phone systems, video conferencing, team messaging, mobile integration, and more—all delivered through a single, secure platform.

Elevate is an easy-to-use cloud-based communication platform that helps employees to be more productive and collaborative. Our UCaaS system includes a full-featured phone system combined with chat, web/video conferencing, and file collaboration and backup capabilities.

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What is Unified Communications as a Service (UCaaS)?

UCaaS is a cloud-based communication model that replaces outdated, on-premise phone systems with a modern, integrated platform. It allows your employees to:

Make and receive calls from any device
Host high-quality video meetings
Chat with colleagues in real-time
Share screens and files securely
Collaborate more efficiently across departments and locations

All with the reliability, flexibility, and security your business demands.

Key Features of GFI Digital’s UCaaS Solutions

Cloud-based business phone systems
High-definition video conferencing
Team messaging and collaboration
Voicemail-to-email transcription
Auto-attendant and call routing
Call recording and analytics
Mobile and desktop app integration
Full compliance and data encryption

Elevate by GFI Digital Features Graphic.png

Why Choose GFI Digital for Unified Communications?

We bring together industry-leading technology with our unmatched service and support. Here’s what sets us apart:

Local Support with National Reach: As a trusted Missouri-based technology partner, GFI Digital provides personalized implementation, training, and 24/7 support—wherever you operate.
Seamless Integration: Easily connect with your existing systems and workflows, including Microsoft Teams, CRMs, and other business tools.
All-in-One Communication Platform: Consolidate your voice, video, messaging, and file-sharing into one intuitive system powered by top-tier technology partners, such as Cisco Webex.
Work From Anywhere: Enable your team to stay connected and productive—whether they’re at home, in the office, or traveling—on any device.
Reliable, Scalable & Secure: Built for businesses of all sizes, our UCaaS platform provides enterprise-level security, 99.999% uptime, and the flexibility to scale with your needs.

Integrates with Leading Business Platforms

GFI Digital Help Desk for Unified Communications

At the heart of GFI Digital’s Unified Communications is our dedicated Help Desk, located within our state-of-the-art Network Operations Center (NOC). This expert support team is the engine behind the reliability, clarity, and seamless collaboration you experience every day through our UC platform.

While large enterprises often staff full NOCs to manage communications and IT infrastructure, that level of support has traditionally been out of reach for small and medium-sized businesses. That’s where GFI Digital steps in.

We’ve made the investment in people and technology, so you don’t have to. Our local team of experienced network engineers is available within minutes to support your communication systems, troubleshoot issues, and ensure your business stays connected.

With GFI Digital’s live Help Desk, you’ll speak directly with a local UC support engineer who understands your environment. Need help with your phone system, mobile or desktop UC apps, call quality, or configuration changes? We’ve got you covered. Our team can remotely access your system to resolve most issues in real time, often in just minutes.

Reliable communication is mission-critical. That’s why our Help Desk isn’t just support—it’s the same great customer care you’ve known and trusted from GFI Digital for years.

Ready to Upgrade the Way Your Business Communicates?

Don’t let outdated phone systems hold your business back. With GFI Digital’s Unified Communications as a Service (UCaaS), you get all the tools your team needs to connect, collaborate, and thrive—anytime, anywhere.

Whether you're managing a remote workforce, scaling your operations, or improving customer experiences, our expert team will design a solution that works for your business, not just any business.